An icon in white of someone giving another person CPR over a red circle.

Frequently Asked Questions

Everything You Need to Know

  • Yes, we are a certified American Heart Association (AHA) Training Center. Upon successful completion of your course, you will receive your course completion card directly from the AHA.

  • You can claim your e-card here.

  • Course completion cards are issued via email directly from the AHA within one business day. Often they are issued on the same day, but this is not a guarantee. If you need a faster turn-around, please email us and we will try to work with you.

  • Providing a copy of your online course completion certificate to ACLS Academy is required before taking a skills session. Follow our step-by-step instructions to obtain an American Heart Association or HealthStream online training certification of completion. DOWNLOAD COURSE COMPLETION.

  • A skill session is the in-person component that you attend after completing the online Heartcode coursework. If you are taking the traditional in-person course, you do not need to participate in a skill session.

  • BLS (Basic Life Support) is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-hospital and pre-hospital settings

    Heartsaver courses are designed for anyone with little or no medical training who needs first aid and/or CPR training and a course completion card for job, regulatory (e.g., OSHA), or other requirements. Heartsaver courses can also be taken by anyone who wants to be prepared to act in an emergency.

  • We update our calendar frequently. If you are trying to schedule a class months in advance, please know we will be adding more classes. We post our classes around the availability of our instructors, who typically get their schedules 4-6 weeks in advance.

  • If you take a course with ACLS Academy, you will receive a discount on all future classes FOREVER!

  • Please check with your institution. We have partnerships with many colleges and universities in the community. We are happy to provide discounts to students of partnered educational institutions. If your institution contact is unaware, please email us at info@aclsacademy.com for further information.